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Chat Service Guide

💬 Google Chat - Internal Communication Service​

For all internal written communication, use Google Chat. External platforms such as WhatsApp, Telegram, or Snapchat are strictly prohibited for company communication.

📌 Important: Respond to chat messages directed at you, even if it requires extra effort to find information or complete a task. Leaving messages unanswered is unprofessional.

🔎 Accessing Google Chat​

  • Click the Chat icon in the left sidebar within Gmail.
  • If Google Chat isn’t enabled, follow these steps:
    1. Go to Gmail Settings.
    2. Navigate to Apps in Gmail > Chat and Meet.
    3. Select Customize and check the Google Chat box.

Enable Google chat

🗨 Starting a Chat​

  • Click "New Chat" to begin a conversation.
  • Chat with individuals or groups.
  • Share files directly through the chat.
  • Initiate Google Meet video calls.

Google Chat

📞 Huddle Calls​

  • Huddle calls function like regular calls using Gmail addresses instead of phone numbers.

Note: To receive calls on your mobile device, ensure notifications are enabled for the Gmail app.​

🔔 Notifications​

  • Enable Pop-up Notifications for Gmail on your browser to stay informed about new messages.

By following this guide, you'll ensure effective and professional communication within the company. If you have any further questions, contact your Manager